Myr99 is committed to protecting the privacy and personal data of every member. This Policy clearly explains how we collect, use, and safeguard your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Updated: 1 January 2026We invest in the latest security technology and maintain strict data protection policies to ensure your information is always safeguarded
All data transmitted between your device and myr99 servers is protected with bank-grade SSL encryption. Your information cannot be read by any third party during transmission.
Your personal data is stored on servers protected by multiple layers of firewalls, with access restricted to authorized personnel only. We follow a "least privilege" principle in data management.
You have full control over your personal data — including the right to access, correct, or request deletion of your information at any time through your account profile settings.
Myr99 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance audits to ensure all procedures are kept up to date.
Myr99 has never and will never sell, rent, or share member personal data with third parties for marketing purposes without your consent. Your privacy is our top priority.
In the event of any data breach that may affect you, myr99 is committed to notifying you within 72 hours via your registered email and taking immediate remedial action.
Our Commitment: At myr99, we understand that your trust is our most valuable asset. This Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon — so you know exactly how we handle your information.
This Privacy Policy ("Policy") is published by myr99 ("we", "Platform", or "Company") and applies to all personal information collected through the myr99.pro website, the myr99 mobile app, and all related services we offer to members in Malaysia.
By registering an account or using any myr99 service, you agree to the collection and use of your personal information as described in this Policy. We encourage you to read this document carefully and contact us if you have any questions.
This Privacy Policy is to be read together with Terms and Conditions myr99. Both documents together form the complete agreement between you and our platform regarding the use of personal data.
Myr99 only collects data that is strictly necessary to provide you with a safe, seamless, and responsible service. The following are the categories of data we collect:
| Data Category | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth | KYC verification & legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications & transaction verification |
| Financial Data | Bank name, account number, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, browser type, operating system, device ID | Account security & fraud detection |
| Usage Data | Betting records, session duration, game preferences | Platform improvements & compliance |
| Communication Data | Live Chat history, support tickets, emails | Complaint resolution & service quality |
Myr99 does not collect sensitive data such as medical information, religious beliefs, or political views. Biometric data (facial images in KYC documents) is used solely for identity verification and is not retained longer than necessary.
Every use of your personal data by myr99 has a clear purpose and a lawful legal basis. We use your data for the following purposes:
We never use your data to make automated decisions that could negatively affect your rights without human review. Every significant decision, such as account closure, involves a manual review by our team.
Myr99 does not sell your personal data to any third party. However, in certain situations we are required to share necessary information with specific parties:
Confidentiality Agreement: All third parties with whom we share data are required to sign strict data processing agreements. They may only use your data for purposes we specify and may not use it for their own interests.
Myr99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the myr99 platform. We recommend accepting essential and performance cookies for the best experience.
Myr99 implements multiple layers of security to protect your personal data from unauthorized access, alteration, disclosure, or destruction:
While we take all reasonable measures to protect your data, no system is 100% completely secure. You also play an important role by using a strong password, enabling 2FA, and not sharing your login credentials.
As a data subject under Malaysia's Personal Data Protection Act 2010, you hold the following rights, which you may exercise at any time:
Request a copy of all personal data we hold about you in a readable format.
Correct any inaccurate or incomplete personal data in your account profile.
Request deletion of your personal data when it is no longer needed for its original purpose.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured, machine-readable format for transfer to another platform.
Request that we restrict the processing of your data while an investigation or dispute is ongoing.
To exercise any of the above rights, contact our privacy team by email at [email protected]. We will respond to all requests within 30 calendar days.
Myr99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable Malaysian law.
Upon expiry of the applicable retention period, your data will be securely deleted or irreversibly anonymised.
Myr99 operates primarily in Malaysia; however, in certain cases your data may be processed or stored on servers located in other countries for backup and service continuity purposes.
Every cross-border data transfer is carried out with protections equal to or greater than those provided in Malaysia, including:
Important Note: All third-party service providers storing myr99 data are required to comply with ISO 27001 security standards or equivalent, and are subject to annual reviews by our security team.
The myr99 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data of minors.
If you are a parent or guardian and believe your child has provided personal data to myr99 without your consent, please contact us immediately at [email protected]. We will take steps to verify and delete such data within a reasonable timeframe.
Myr99 uses age verification technology and requires valid identification documents as part of our KYC process to prevent access by underage individuals.
Myr99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When we make significant changes, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the myr99 platform after any changes take effect will be considered your acceptance of the latest version of this Privacy Policy.
We have appointed a Privacy Officer responsible for ensuring myr99 complies with all data protection obligations. Do not hesitate to contact us for any questions, concerns, or requests relating to your data privacy:
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia in accordance with the procedures set out under PDPA 2010.
Your personal data is fully protected. Register now and enjoy a safe, fair, and exciting online sports betting and casino experience alongside over 500,000 myr99 members across Malaysia.